What the Payments pages are for
What has come in, against which invoice, and what is still out there by how long it has been waiting.

An invoice is a promise of cash on a date the customer chooses. These two pages watch the other side of that promise: every payment recorded against an invoice, and every balance that has not been paid yet, bucketed by age so the oldest gets the first phone call.

All Payments

Open All Payments
Who it is for
The bookkeeper, and anyone reconciling the bank.
Without it
A cheque arrives with an invoice number on the stub, or without one. Matching it to the invoice, and finding it again in a month, means the accounting system and a folder.
What it shows
Every payment recorded: search by customer, invoice number or reference number, with Payment Method, Customer and Date Range filters, and columns for method, reference, status and actions. A payment opens to its header and info row; a voided payment carries a void notice, and voiding asks for a reason and keeps the record.
What it is worth
  • Every dollar in, tied to an invoice. A payment is never a loose amount; it sits on the invoice's ledger and moves its balance.
  • Find it by what you have. The reference number on the stub, the customer's name or the invoice number all search.
  • Mistakes are voided, not deleted. A wrong payment stays visible with its reason, so the ledger always reconciles.
Pays for itself the first bank reconciliation where every deposit is found by its reference number in seconds.

AR Aging

Open AR Aging
Who it is for
Whoever makes the collection calls, and the owner deciding which customers get more credit.
Without it
Collections happen when the balance feels high. The oldest invoices are not necessarily the ones that get called first, and a customer who is always 60 days late looks the same as one who is 60 days late once.
What it shows
Bucket cards across the top: Current, 1 to 30 days, 31 to 60, 61 to 90 and 90 plus, each with its total. Clicking a bucket filters the detail table beneath to the invoices in it, with the customer, dates, total and balance, and each row opens the invoice.
What it is worth
  • The call list, oldest first. Click 90 plus and the page is the morning's phone calls in the right order.
  • The shape of the debt. Five totals say whether the problem is one big old balance or a wide spread of slow payers.
  • Straight to the ledger. Open the invoice from the row and its Payments tab shows exactly what has and has not arrived.
Pays for itself the first 90-plus balance collected because it was at the top of the list rather than at the bottom of a report.

Where to go next

  • Aging says what is late. For when the money is likely to arrive, week by week, learned from each customer's own paying habits, see the Cash Outlook under Analytics.
  • A payment lives on its invoice. Open any invoice from All Invoices and its Payments tab is the ledger.
  • The Billing Dashboard carries an AR Aging Summary so the buckets are visible without opening this page.

Good to know

  • Age is counted from the due date, and the due date comes from the invoice's payment term, so a Net 60 customer is not "late" at day 31.
  • The Cash Outlook holds 90-plus balances aside as doubtful. They still age here; the forecast simply stops counting on them.
  • A customer's payment curve needs three paid invoices. Until then the Cash Outlook uses the company median for that customer.
  • Voided payments stay on the record. The ledger shows them with the reason; nothing is erased.